Privacy Policy

Last updated: June 2026

Ekta Organics ("we", "us", or "our") operates storefront.ektahoney.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us. Please read it carefully.

1. Information We Collect

We collect information you provide directly when you:

Register an account — full name, mobile number, and (optionally) email address.
Place an order — delivery address, order details, and payment reference numbers.
Contact us — name, email, and message content submitted via our Contact Us form.
Write a review — review text and star rating associated with your account.

We also automatically collect certain technical data when you visit our site, including IP address, browser type, referring pages, and pages viewed. This is used solely for security and analytics purposes.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders and send order confirmations.
Communicate with you about your orders, enquiries, or account.
Improve our website, products, and customer experience.
Comply with legal obligations under Indian law (GST, Consumer Protection Act, IT Act 2000).

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Information

All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your card numbers, CVV, or full payment credentials on our servers. Razorpay's privacy policy governs their handling of payment data.

4. Cookies

We use strictly necessary cookies to maintain your shopping cart session and keep you logged in. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, but some features of the site may not work correctly if you do.

5. Data Retention

We retain your account and order information for as long as your account is active, or as needed to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration, or disclosure. Access to personal data is restricted to authorised personnel only.

7. Your Rights

Under applicable Indian law, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data (subject to legal retention requirements).
Withdraw consent for non-essential data processing at any time.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: ektahoney@outlook.com
Phone: +91 98130 37500
Address: VPO Jandli Kalan, 103, Bee Farm, Dist-Fatehabad, Haryana 125111, India
Website: Contact Us page